Privacy Policy

We collect only what is genuinely necessary to serve you well. Here is a clear breakdown of the information we may collect:

1.1 Personal Information You Provide to Us

When you contact us, fill out a form, request a quote, or onboard as a client, you may provide us with:

• Full name
• Email address
• Mobile phone number
• Company or business name
• Job title or designation
• Business address or location
• Nature of your business and service requirements
• Any other information you choose to share in your message

We collect this information only with your explicit consent. Our contact forms do not use pre-checked consent boxes. You actively choose to provide this information.

1.2 Technical and Non-Personal Information

When you visit our website, our servers and analytics tools automatically collect certain technical information. This includes:

• IP address (used to understand general geographic location, not tracked at a personal level)
• Browser type and version (e.g., Chrome, Firefox, Safari)
• Device type (desktop, mobile, tablet)
• Operating system
• Pages you visit on our website
• Time spent on each page
• Source of your visit (e.g., Google search, social media, direct)
• Date and time of your visit

This data is collected via cookies and tools like Google Analytics. It helps us understand how visitors use our website so we can improve your experience. This data, on its own, does not identify you personally.

1.3 Client Project Data (Service Delivery Only)

When you become a client of Digital Marketing Cube, you may share access to certain platforms and accounts to allow us to deliver our services. This may include:

• Google Ads account access
• Google Analytics / Google Search Console access
• Facebook Ads Manager / Meta Business Suite access
• Instagram Business account access
• Website hosting or CMS login credentials
• Social media account credentials
• Business performance data and campaign reports

This data is accessed strictly for the purpose of delivering the services you have contracted us for. It is used only for your project, shared only with team members working on your account, and not used to benefit any party other than you.

1.4 What We Do Not Collect

We do not collect, request, or store:

• Aadhaar numbers
• PAN card details (unless specifically required for a legal or contractual purpose and shared voluntarily by you)
• Bank account or financial account numbers
• Credit card or debit card details
• Biometric data
• Medical or health information
• Religious or political beliefs
• Any other Sensitive Personal Data or Information (SPDI) as defined under the IT Rules, 2011, unless it is directly required for a specific service and your explicit consent has been obtained separately

We use the information we collect for clear, specific purposes only. We do not use your data beyond what is described here.

2.1 To Respond to Your Inquiries

When you contact us through our website, email, or WhatsApp, we use your name and contact details to respond to your questions, provide information about our services, and send you proposals or quotations.

2.2 To Deliver Our Services

Once you become a client, we use your business information and the platform access you provide to:

• Plan, execute, and manage your digital marketing campaigns
• Build, maintain, or update your website
• Conduct SEO audits and implement optimisation strategies
• Manage your social media accounts and create content
• Set up and manage paid advertising campaigns (Google Ads, Meta Ads, etc.)
• Prepare and share monthly performance reports
• Provide consulting sessions and strategic guidance

2.3 To Send You Marketing Communications

If you have opted in to receive updates from us — for example, by signing up for our newsletter or checking the relevant box on a contact form — we may send you:

• Digital marketing tips and industry insights
• Updates about our services or new offerings
• Occasional promotional information

You can unsubscribe from our marketing emails at any time by clicking the unsubscribe link in any email or writing to us at info@digitalmarketingcube.com. We will process your request promptly.

We do not send unsolicited marketing emails. We will not add you to a mailing list without your explicit consent.

2.4 To Improve Our Website

We use aggregated, anonymised analytics data to understand how visitors use our website, identify technical issues, and improve navigation and user experience.

2.5 To Comply With Legal Obligations

In certain situations, we may be required by law to process or disclose your data. This includes responding to lawful requests from government authorities, courts, or law enforcement agencies in India. Where we are permitted to do so under applicable law, we will make reasonable efforts to notify you of such requests.

We process your personal data only on a valid legal basis. Under the DPDP Act 2023, the lawful bases we rely on are:

• Consent — For general inquiries, newsletter subscriptions, and any non-essential data collection. You provide consent freely and can withdraw it at any time.
• Contract — When you have engaged Digital Marketing Cube for a service, we process your data as necessary to fulfil our contractual obligations to you.
• Legal Obligation — Where Indian law requires us to retain or share certain information (e.g., GST records as required by the GST Act).

How We Obtain Consent

• All contact forms on our website include a clear, unchecked consent checkbox.
• Newsletter sign-ups require you to confirm your subscription via email before we add you to any list.
• We do not use pre-ticked boxes or bundle consent with other terms.

Withdrawing Consent

You may withdraw your consent at any time by writing to us at info@digitalmarketingcube.com. Withdrawing consent will not affect the lawfulness of any processing we carried out before your withdrawal, nor will it affect processing based on a different legal basis such as an active service contract.

Like most websites, digitalmarketingcube.com uses cookies and similar tracking technologies to enhance your experience and understand how our website is used.

4.1 What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently and to provide information to the website owner.

4.2 Types of Cookies We Use

Essential Cookies These are necessary for the basic functioning of our website. They enable page navigation and access to secure areas. The website cannot function properly without these and they do not track you for marketing purposes.

Analytics Cookies We use Google Analytics (GA4) to collect anonymised data about how visitors use our website — which pages are visited, how long visitors stay, where they come from, and which devices they use. This data is processed by Google and stored on Google's servers, which may be located outside India. You can opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on.

Marketing Cookies We may use Meta Pixel (Facebook/Instagram) on our website. This tool is placed by Meta Platforms, Inc. and collects data about your behaviour on our website to help us measure the effectiveness of our advertising and show relevant ads to people who have visited our website. Meta Pixel sends data to Meta's servers, which may be located outside India. For more information, refer to Meta's Privacy Policy.

Functionality Cookies These cookies remember your preferences and settings to provide a more personalised experience on return visits.

4.3 Third-Party Tools We Use

4.4 Managing Your Cookie Preferences

When you first visit our website, you will see a cookie consent banner. You can choose to accept all cookies, accept only essential cookies, or manage your preferences by category.

You can change your cookie preferences at any time by clicking the Cookie Settings link in the footer of our website. You can also control cookies through your browser settings — most browsers allow you to refuse or delete cookies. Please note that disabling certain cookies may affect how our website functions.

Our position is clear: we do not sell, rent, or trade your personal data.

5.1 We Do Not Sell Your Data

Digital Marketing Cube does not sell, rent, lease, or trade your personal information to any third party for their own commercial purposes.

5.2 Sharing With Service Providers

We may share your information with third-party service providers who help us operate our business and deliver our services. These include:

• Website hosting providers — to host our website on secure servers
• Email service providers — to send transactional and marketing emails
• Cloud storage providers — to securely store project files and reports
• Analytics and advertising platforms — Google and Meta, as described in the Cookies section

We work only with service providers whose data practices meet acceptable security and privacy standards. Where formal agreements are in place, they restrict those providers from using your data for any purpose beyond what we specify.

5.3 Legal Disclosure

We may disclose your personal information if required to do so by law, or in response to valid legal requests from public authorities such as courts, police, or government agencies in India. We will comply with such requests only to the extent required by law.

5.4 Business Transitions

In the unlikely event that Digital Marketing Cube undergoes a business restructuring, merger, or acquisition, your data may be transferred to the new entity. We will notify you of any such change and ensure your data remains protected under the same standards described in this policy.

This section applies specifically to clients who have engaged Digital Marketing Cube for services.

6.1 How We Handle Your Business Data

When you become our client, you trust us with sensitive business information — your ad accounts, analytics data, website backend access, campaign performance, and more. We treat all of this with strict confidentiality.

• Your business data is accessed only by team members who need it to deliver your specific project.
• We do not share your campaign data, performance reports, or business figures with any other client.
• Client data and business insights are treated as confidential and are not disclosed to any third party outside of service delivery.
• We do not use your brand name, logo, or campaign details publicly (e.g., in case studies or portfolio work) without your explicit written permission.

6.2 Access Credentials

If you share login credentials for any platform (website, ad account, CMS, etc.) with us:

• They are stored in access-controlled systems and not recorded in plain text.
• Access is restricted to authorised team members working on your project only.
• We recommend changing credentials once a project concludes or a team member leaves.

6.3 What Happens After Your Project Ends

When your engagement with Digital Marketing Cube concludes:

• We will take steps to remove our access to your accounts (Google Ads, Meta, Analytics, website, etc.) within 7 working days of project conclusion, where technically possible and where we have been granted the ability to do so.
• Project files, reports, and data will be retained for up to 3 months, after which they will be securely deleted or anonymised.
• On your written request, we can delete your project data earlier, subject to any legal retention requirements.

6.4 Non-Disclosure

All client relationships are treated as confidential by default. If you require a formal Non-Disclosure Agreement (NDA), we are happy to sign one before the engagement begins. Write to us at info@digitalmarketingcube.com to request one.

We do not keep your data for longer than necessary. Here is how long we retain different types of information:

Once the retention period has passed, data is securely deleted or anonymised so that it can no longer be linked to any individual.

You may request earlier deletion of your personal data by writing to us at info@digitalmarketingcube.com. We will honour your request where it does not conflict with our legal obligations.

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.

8.1 Security Measures We Have in Place

• SSL/HTTPS encryption across our entire website — all data transmitted between your browser and our website is encrypted.
• Role-based access control — team members can only access data relevant to their specific responsibilities.
• No plain-text credential storage — login details and passwords are not stored in plain text.
• Secure cloud storage — project files and client data are stored on reputable cloud platforms with industry-standard security protocols.
• Periodic security reviews — we review our data handling practices regularly and update our measures where needed.

8.2 Data Breach Response

In the event of a data breach that is likely to affect your rights, we will:

• Notify the Data Protection Board of India as required under the DPDP Act 2023.
• Inform you of the breach without undue delay, where required by law.
• Take immediate steps to contain and investigate the breach.

While we implement all reasonable security measures, no system is completely immune to risk. If you ever suspect your data with us has been compromised, please contact us immediately at info@digitalmarketingcube.com.

Under the Digital Personal Data Protection Act, 2023, you have the following rights over your personal data:

9.1 Right to Access

You have the right to know what personal data we hold about you and to receive a summary of how it is being processed.

9.2 Right to Correction

If any personal data we hold about you is inaccurate, incomplete, or outdated, you have the right to request that we correct or update it.

9.3 Right to Erasure

You may request that we delete your personal data. We will fulfil this request unless we are legally required to retain certain information (e.g., GST invoicing records).

9.4 Right to Withdraw Consent

You may withdraw your consent to data processing at any time. This does not affect the lawfulness of any processing that took place before your withdrawal.

9.5 Right to Grievance Redressal

If you are dissatisfied with how we have handled your personal data, you have the right to raise a grievance with us. If you are not satisfied with our response, you may escalate your complaint to the Data Protection Board of India.

9.6 Right to Nominate

Under the DPDP Act 2023, you have the right to nominate another individual to exercise your data rights on your behalf in the event of your death or incapacity.

How to Exercise Your Rights

To exercise any of the above rights, write to us at:

Email: info@digitalmarketingcube.com Subject line: Data Rights Request — [Your Name]

We will respond to all verified requests within 30 days of receipt. We may ask you to verify your identity before processing your request.

Our website may contain links to social media platforms, third-party tools, resources, or external websites referenced for informational purposes.

These websites have their own privacy policies and data practices, which are entirely independent of ours. Digital Marketing Cube is not responsible for the privacy practices, content, or security of any third-party website. We encourage you to review the privacy policy of every website you visit before providing any personal information.

Our website and services are directed exclusively at businesses and adults. We do not knowingly collect personal information from anyone under the age of 18.

If you are a parent or guardian and believe that your child has provided personal information to us without your consent, please contact us immediately at info@digitalmarketingcube.com. We will take prompt steps to delete such information from our systems.

We may update this Privacy Policy from time to time to reflect changes in our practices, the services we offer, or applicable laws. When we make significant changes, we will update the "Last Updated" date at the top of this page and display a notice on our website. Where appropriate, we will also notify active clients by email.

Your continued use of our website or services after any changes to this policy constitutes your acceptance of the updated terms.

In accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, Digital Marketing Cube has designated a Grievance Officer to address any privacy-related concerns, complaints, or requests.

If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a complaint, please contact us:

Grievance Officer Digital Marketing Cube (DMC Solutions) Old Plot No. 312-A, KH No. 126, Vill Nangloi, Jaat Chowk, New Delhi – 110041, Delhi, India

Email: info@digitalmarketingcube.com Response Time: Within 30 days of receiving your request

If you are not satisfied with our response, you have the right to escalate your complaint to the Data Protection Board of India, established under the DPDP Act 2023 as India's data protection authority.

This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes arising in connection with this policy shall be subject to the jurisdiction of the courts in New Delhi, Delhi.

© 2026 Digital Marketing Cube (DMC Solutions). All rights reserved. GSTIN: 07BPPPV3169G1Z9 | New Delhi, India Email: info@digitalmarketingcube.com